Terms of Service
Last updated: December 15, 2025
1. Acceptance of Terms
By accessing and using Join Matches's competitive engagement platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Join Matches, governing your use of our tournament creation tools, community challenges, and player retention solutions.
If you do not agree with any part of these terms, you must discontinue use of our platform immediately. Your continued use of Join Matches constitutes acceptance of any modifications to these terms.
2. Platform Description and Services
Join Matches provides a comprehensive competitive engagement platform designed specifically for game studios, publishers, and esports organizers. Our services include tournament management systems, community challenge frameworks, player analytics tools, and engagement solutions optimized for both indie titles and large-scale esports events.
The platform features a high-contrast layout with bold headings and clean, readable text to ensure optimal user experience across all devices. Our streamlined interface focuses on performance and clarity, enabling users to efficiently manage competitive gaming environments.
3. User Eligibility and Account Requirements
To use Join Matches, you must be at least 13 years of age or the minimum age required in your jurisdiction, whichever is higher. Users under 18 must have parental or guardian consent to use our platform. By creating an account, you represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
4. Acceptable Use Policy
Users must comply with all applicable laws and regulations when using Join Matches. You agree not to use the platform for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include but are not limited to:
- Harassment, abuse, or threatening behavior toward other users
- Distribution of malicious software or harmful code
- Attempting to gain unauthorized access to our systems
- Interfering with the proper functioning of the platform
- Violating intellectual property rights of others
5. Tournament and Competition Rules
When participating in tournaments or competitions hosted on Join Matches, users must adhere to specific competition rules established by event organizers. These rules may include gameplay restrictions, conduct requirements, and eligibility criteria that supplement these general terms of service.
Join Matches reserves the right to disqualify participants who violate competition rules or engage in unsportsmanlike conduct. Decisions regarding rule violations and disciplinary actions are final and at the sole discretion of tournament administrators.
6. Intellectual Property Rights
All content, features, and functionality of Join Matches, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by Join Matches or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Users retain ownership of content they create and upload to the platform but grant Join Matches a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such content in connection with providing our services.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using Join Matches, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Service Availability and Modifications
Join Matches strives to maintain high service availability but cannot guarantee uninterrupted access to the platform. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Scheduled maintenance and updates may temporarily affect service availability. We will make reasonable efforts to provide advance notice of planned maintenance activities that may significantly impact user experience.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Join Matches shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the platform.
Our total liability for any claims arising from or relating to these terms or your use of Join Matches shall not exceed the amount paid by you to us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Join Matches, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the platform, violation of these terms, or infringement of any rights of another party.
11. Termination
Either party may terminate this agreement at any time. Join Matches may suspend or terminate your account immediately without notice if you violate these terms or engage in conduct that we determine to be harmful to our platform or other users.
Upon termination, your right to use Join Matches will cease immediately. Provisions of these terms that by their nature should survive termination will remain in effect after termination.
12. Governing Law and Dispute Resolution
These terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes arising from these terms or your use of Join Matches will be resolved through binding arbitration in Toronto, Ontario.
Before initiating arbitration, parties must attempt to resolve disputes through good faith negotiations for a period of thirty days.
13. Changes to Terms
Join Matches reserves the right to modify these terms at any time. We will provide notice of material changes through the platform or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
We recommend reviewing these terms periodically to stay informed of any updates or changes that may affect your use of the platform.
14. Contact Information
If you have questions about these Terms of Service or need to contact us regarding your account, please reach out to our support team:
Join Matches
210 Front Street West
Toronto, ON M5V 3K2, Canada
Phone: +1 647 823 9042
Email: legal@Join Matches-arena.com